Tuesday, December 12, 2006

On Nov. 20th of this year when the Washington Post article went out about PlateWire, we were just getting the finishing touches on the new version, which we launched in a rushed effort to show the new features, failing to add any of the ads we had been previously running, from Text-Link-Ads and AdBrite. After a few weeks, we decided to settle on one of these two advertisers to be our exclusive ads provider, we only want to turn on ads for guests, and we are adament that ads should in no way be intrusive to the experience.

Well, to make a long story short, I spent the better part of last week attempting to contact someone at TLA, to no avail. My first choice was TLA, their reputation in the blogosphere seemed to be decent and although they required server side code (At the time they only offered ASP, and I was running ASPX; I actually spent a few hours making a server side handler for ASP.net and forwarded to them the code which I never received a thanks for, guess that should have been a clue) I thought I'd give them the first shot. After 7 days of sending emails, filling out their "Contact" form, and voicemails I heard nothing! I decided to see what response I would receive from AdBrite, bang! Immediately I received a call back, from a very helpful associate. He discussed with me my site, my goals, etc. Wow, actual service, I was honestly aghast! Well the decision made itself, AdBrite was the service to go with.

When I finally received a response from TLA, I was told "You dropped our ads without telling us", thats why they ignored me? What are we in elementary school?

On a side note; it seems that TLA was recently purchased by MediaWhiz, perhaps they forgot to sell them the magic that made them what they used to be?